Our normal business hours are from 8:00 am to 4:00 pm. When you call our number after 4:00 pm on weekdays, weekends, or holidays, you will get the NPPD after-hours call center. We are committed to providing you with the best service, even outside of regular hours. To report any emergency or outage, dial (402) 764-4381 (24/7), and a live person will take the information needed to dispatch the linemen. If you have a billing question or would like to make a payment arrangement, please leave a callback number. This information will be recorded, and one of our customer service representatives will contact you the following business day.
Please use the contact form below to contact us regarding your electric account or if you’d like to request any other information.