Payment Options

Pay Your Bill Online
Use one of our convenient online payment option to pay your electric bill

  • SmartHub™ Login
       Pay Bill/View Usage/Manage Account (Registration required)
  • Pay Now
       Quick Payment  (No Registration required)

SmartHub™ Mobile App
SmartHub™ allow customers to access their account , monitor and track billing & payment information, and send messages to Polk County RPPD. SmartHub™ uses a cloud-based message delivery system capable of sending emails or text messages to customers based on preferred subscription choices.  


Credit Card & Check Payments by Phone – (844) 859-5977
The Call Capture Secure pay program allows you to use an Interactive Voice Response (IVR) system.  When you call you will be prompted to make payments, store your information and do all this in a highly secured method that enhances the security of your financial information and meets Payment Card Industry (PCI) standards. When using this feature, please listen to prompts in their entirety before responding.

We accept VISA, Mastercard, Discover, American Express and checks. Recurring credit card payments may also be setup Call Capture Secure Pay by calling 1-844-859-5977. 

Click here for detailed instructions regarding making a payment or setting up a recurring payment.

We respect your privacy, see our:  Right to Privacy Policy.

Automatic Bank Draft
Payments will be taken out of your account automatically on the 10th of each month. If one of these days would fall on a holiday or weekend; your payment will be processed the next business day.

Check by Mail
All checks will be electronically processed.  When we use information from your check to make an electronic funds transfer, funds may be withdrawn from your account the same day we receive your payment, and you will not receive your check back from your financial institution.  Checks are no longer returned to your bank, but destroyed on site.

Drop Box Sites
Payments are collected from the boxes on Monday, Wednesday and Friday mornings prior to 6am and everyday in Stromsburg. Please do not put cash in these boxes.

If you receive a disconnect notice and are nearing the shut off day, when you place your payment in the box, please call and inform us of this payment.  Interruption of service and additional fees may be avoided by a simple phone call.

Drop box centers are located at the following locations:

Stromsburg – 115 W 3rd Street
Clarks – 106 East Amity Street
Osceola – 441 N State Street
Shelby – 245 Walnut Street
Silver Creek – 221 Vine Street

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