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Phone:
(402) 764-4381 Business
Hours: 8 am to 5 pm |
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Load Management Information: (800) 239-9590
Stromsburg Exchange 764-4510
To find out today's load management information, click here.
When PCRPPD is monitoring and
managing system load, whether it is irrigation or residential load
management, we want to keep customers informed and up to date with
the most current information regarding load management times.
You may call the toll free number as listed above to find out what
hours during the day your irrigation services, central air systems
or electric water heaters will be under load management. For
more information on how you can save money by participating in load
management programs, please visit our customer
service programs.
Load management notification
Many customers are using cellular phones to keep informed and to make
business decisions and have requested that we notify them of hours
of operation of load management by text message and e-mail.
Customers requesting participation in this program will sign a disclaimer prior to activation and submit their e-mail address and/or cell phone number to be stored in a database. This service will be in addition to the toll free number and website notification currently in use. The fee would be $100 per season for the 4 months, for the first 2 numbers/addresses and $5 per month ($20) for each additional number/address. An additional fee of $10 would be charged for every changed number or address. This will allow for a more efficient operation of the load management notification system.
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Outage Information
Reliability of electrical service ranks high among Polk County Rural Public Power District priorities. When an outage does occur, please call our office:
Linemen are
on call 24 hours a day, seven days a week.
Report all trouble calls or outages to:
(402) 764-4381
If you experience an outage or other service problems, there are a few steps you can follow to expedite the service call and restoration of power. Please have the following information available when reporting the service problem.
- Check your breakers or fuses.
- Check to see if your neighbors have power.
- Indicate your name or the name the account may be listed under.
- Give the account number as listed on your monthly statement.
- If you don't have the account number available, you may get the meter serial number off the meter.
- Know the legal description or street address for the location of the service without power.
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Outages cannot always be prevented. Storms, high winds, lightning, tree contact, animal contact, and vehicle accidents are among the most common causes for power outages. It is a common work practice for PCRPPD to perform maintenance programs to ensure equipment is updated and functioning properly. A continued right-of-way tree trimming program has eliminated many outages over past years. No matter how hard we work at keeping outages to a minimum, the causes of some outages are beyond our control. |
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Voltage Fluctuation or Power Surges
Voltage fluctuations
There are many different reasons that voltage may fluctuate at your service. The two most noticeably fluctuations are through dimming or unusually brighter than normal lighting and noting that electrical motors sound different.
If you notice either of these conditions, or any others, contact Polk County RPPD immediately. Voltage fluctuation can damage or destroy electrical appliances or motors.
Power surges
Power surges are sudden powerful increases in voltage that can damage or destroy household appliances and electronic equipment. While lightning is dramatic in effect, it is by no means the major cause of power surges. Birds, animals and trees interfering with power lines and auto accidents involving utility poles may cause power surges.
Just think about it...when was the last time you noticed your lights dim momentarily? If you have experienced a power surge of any magnitude, please contact Polk County RPPD at 402/764-4381 as soon as possible.
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Polk County
Rural Public Power District
120 West 4th Street
PO Box 465
Stromsburg, NE 68666-0465
Phone:
(402) 764-4381
Fax: (402) 764-4382
Toll Free : (888) 242-5265
Email: pcrppd@pcrppd.com
Business Hours:
8 am to 5 pm
After Hours: (402) 764-4381
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